Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Kirkby-in-Ashfield
GPhC Registration No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This privacy policy explains how Pharmacy Weight Loss Kirkby-in-Ashfield collects, uses, and protects your information in accordance with UK GDPR and applicable data protection legislation.

1. Who We Are

Pharmacy Weight Loss Kirkby-in-Ashfield is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Kirkby-in-Ashfield and surrounding areas. We act as the data controller for the personal information you provide to us.

2. Data We Collect

When you use our services, we may collect the following information:

Personal details: Full name, date of birth, address, phone number, and email address
Health information: Medical history, current medications, weight, BMI, and other clinical details necessary to assess your suitability for weight loss treatment
Payment information: Billing details processed securely through our payment provider
Consultation records: Responses provided during your online consultation questionnaire
Technical data: IP address, browser type, and website usage data collected automatically

3. How We Use Your Data

We use your information for the following purposes:

To assess your suitability for weight loss treatments and provide appropriate clinical advice
To dispense and arrange delivery of medications once approved by our pharmacist (delivery within 1 working day of approval)
To maintain accurate patient records as required by GPhC regulations
To process payments and manage your account
To communicate with you regarding your orders, treatment, and follow-up care
To comply with our legal and regulatory obligations as a registered pharmacy

Our lawful basis for processing health data is the provision of healthcare services. We process your data under the lawful bases of contract, legal obligation, and legitimate interests where applicable.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our site. Cookies are small text files stored on your device.

We use essential cookies necessary for the website to function, as well as analytical cookies to monitor site performance. You may adjust your cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell or rent your personal data to third parties. We may share your information in limited circumstances with:

Delivery providers: To fulfil and dispatch your medication orders
Payment processors: To securely handle transactions
Healthcare professionals: Where clinically necessary or required for your safety
Regulatory bodies: Such as the GPhC, NHS, or other authorities where we are legally required to do so

All third parties with whom we share data are required to handle it securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records in line with NHS and GPhC guidance, typically for a minimum of eight years for adult patients. Health records for children are retained until the patient reaches the age of 25. After the applicable retention period, your data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal and health data against unauthorised access, loss, or disclosure. All data is stored securely and access is restricted to authorised staff only.

8. Your Data Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request erasure in certain circumstances, and object to or restrict how we process your data. To exercise any of these rights, please contact us using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your rights, please contact us:

Pharmacy Weight Loss Kirkby-in-Ashfield
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.