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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Kirkby-in-Ashfield

Pharmacy Weight Loss Kirkby-in-Ashfield
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Kirkby-in-Ashfield is a General Pharmaceutical Council (GPhC) registered online pharmacy operating in Kirkby-in-Ashfield, UK. We provide clinically supervised weight loss consultations and prescription services conducted by qualified, registered pharmacists.

2. Eligibility

To use our services, you must:

We reserve the right to decline a consultation or prescription if we consider it clinically inappropriate or unsafe. Eligibility is assessed on an individual basis at the pharmacist's professional discretion.

3. Prescriptions

All prescriptions issued through our service are provided by a GPhC-registered prescribing pharmacist following a clinical assessment of your submitted information.

You must provide truthful, complete, and up-to-date medical information. Providing false or misleading information may result in clinical harm and the immediate termination of your account.

Prescriptions are valid for the duration stated on the prescription only. We do not issue repeat prescriptions without a review of your current health status. We may refuse or withdraw a prescription at any time on clinical or safety grounds.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely.

Prices displayed on our website include VAT where applicable. We reserve the right to amend pricing at any time; any changes will not affect orders already confirmed.

In the event a prescription is declined following clinical review, you will receive a full refund of the medication cost. Consultation fees, where separately charged, are non-refundable once the clinical review has been completed.

5. Delivery

Once your prescription has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery timescales may be affected by factors outside our control, including postal delays or adverse weather conditions.

Medications are dispatched in discreet, secure packaging. You are responsible for ensuring someone is available to receive your order or that a safe location for delivery is arranged. We are not liable for medications lost or damaged once confirmed as delivered.

6. Cancellations and Refunds

You may cancel your order at any time before your prescription has been approved and dispatched. To request a cancellation, contact us immediately via our website or by telephone.

Once a prescription has been dispensed and dispatched, we are unable to accept returns or offer refunds for medication, in accordance with medicines legislation and patient safety regulations.

If your order arrives damaged or incorrectly supplied, please contact us within 48 hours of receipt and we will investigate and resolve the matter promptly.

7. Medical Disclaimer

Our services do not replace your regular GP or primary healthcare provider. Weight loss medications carry risks, and our pharmacists will only prescribe where it is clinically appropriate to do so.

You should always inform your GP and any other healthcare professionals of any medications prescribed through our service. If you experience any adverse effects, stop taking the medication and seek medical attention immediately.

We do not guarantee specific weight loss outcomes. Results vary between individuals and depend on lifestyle, adherence, and other factors.

8. Data and Privacy

We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide and improve our clinical services.

We aim to respond to all data-related enquiries, including subject access requests, within 48 hours. Full details are set out in our Privacy Policy, available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us through our website. We are committed to resolving any concerns promptly and professionally.